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Repairs & Orders

Jewelry repairs, custom work and special orders.

Repairs, custom designs and special orders each need a clear next step. Keep the work connected to the customer, from the initial request through progress tracking.

01

Give every repair a clear record

Capture repair intake and follow the job through its progress. A shared repair record helps the team answer customer questions without depending on who took the original request.

  • Repair intake
  • Job status tracking
  • Customer-linked repair records
02

Keep custom work connected

Custom orders support design approval and fabrication tracking. Keep the customer conversation, order details and related deposit workflow together as the work develops.

  • Custom order records
  • Customer design approval links
  • Linked layaway and deposit workflows
03

Manage the piece you need to order

Special orders connect a customer request to vendor purchasing and receiving. Treat a vendor-sourced piece differently from a custom fabrication job, while keeping both visible to your team.

  • Special orders
  • Vendor purchase-order connection
  • Receiving progress

KEEP EXPLORING

Connected to the rest of your business.

YOUR NEXT CHAPTER

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your jewelry business.

Bring your workflows, your questions and your plans for what comes next.

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