CRM & Clienteling
Customer history, follow-ups and clienteling.
The next anniversary, the unfinished conversation, the piece they are considering. Give your team a place to turn customer context into thoughtful follow-through.
Start with a connected customer profile
Customer profiles bring purchase activity and relationship context together. Staff can prepare for a conversation without treating every visit as a first visit.
- Customer profiles and purchase history
- Activity and notes
- Customer-linked orders
Give every opportunity a next step
Capture leads, track opportunities and organize follow-ups. Clienteling brings daily outreach into focus so your team can act on the relationships they are building.
- Leads and opportunities
- Follow-up tasks
- Daily clienteling workspace
Reach a relevant audience
Organize customers into segments and prepare campaigns for the audience you want to reach. Communication channels require configuration and appropriate customer consent.
- Customer segmentation and tags
- Campaign workflows
- Connected outreach history
KEEP EXPLORING
Connected to the rest of your business.
Jewelry POS
A jewelry sale starts long before payment. Keep the piece, the customer and the next step connected, whether you sell across the counter or to another business.
Explore Jewelry POS 02 /Repairs & Orders
Repairs, custom designs and special orders each need a clear next step. Keep the work connected to the customer, from the initial request through progress tracking.
Explore Repairs & Orders 03 /Integrations
Publish selected jewelry products to Shopify, accept payments through Stripe and connect customer communications to your daily work.
Explore IntegrationsYOUR NEXT CHAPTER
Let’s talk about
your jewelry business.
Bring your workflows, your questions and your plans for what comes next.
Your request is sent privately to the Muavi team.